Users and Groups

Users

There are two regular user roles, client and creator.

Clients can:

• Log in and view a list of available channels. If only one channel is available to the client, they will go straight there and bypass the home screen.

• View live streams, channel names and notes.

• Upload and download files*

• Participate in live chat*

*By default, clients see a simplified view of just the stream, channel name and notes. You can change this under Administration-> Customization -> Preferences -> Simplified View For Clients (For instance, to allow file uploads, chat, or use of list view for clients viewing dozens of channels)

Creators can do the above plus:

• See live stream stats including number of viewers, data in/out and more.

• View the creation date for each channel

• Copy or reset the input Stream URLs

• Copy or reset the Public Link and embed code

• Record and playback live streams

• Delete files, in addition to upload/download privileges

• Clear the chat history

Use the + and - buttons to add and delete clients and creators, or click on a user to edit it:

You can change the password of any user account when editing the user in the administration section, or by clicking the username at the top right when logged in as that user. As of Streamwell 1.7.1 there is also a "Require Password Reset" option to force a user to change their password on the next login.

Admin(s)

There is one top-level admin account for administration of users, channels and other server settings. Streamwell also lets you "promote" creator accounts to admins, granting them most of the day-to-day admin privileges required to manage users, channels and themes. Admins can also require users to reset their password on the next login.

A crown icon will appear next to any creators with admin privileges:

Certain functionality is restricted to the top-level admin account only. Specifically:

• Server -> Hostname

• Server -> Features

• Server -> Database

• Server -> Engine Control

• License -> Update or Remove

Groups

Groups let you easily manage multiple users at a time. Just like an individual user, groups can be granted or denied access to a channel with just a click. Here we are creating a group called "The Bigwigs" which will include Pepperoni and Linda.

2-Factor Authentication

Configure 2-Factor authentication for any user account by clicking the user name at the top of the screen when logged in, then flipping the '2-Factor Authentication' switch:

From here, use the QR code or manual setup link to configure your password manager of choice. Don't forget to copy the recovery code (click to copy)! Using the code in place of a one-time passcode will disable 2-factor authentication for that account.

Note: 2-factor authentication is not available when using Single Sign-On, since the 3rd party identity provider handles all authentication. Plus, wouldn't that technically make it 3-factor authentication? 🤓